AI sales agent
Replies on WhatsApp, Instagram, and Facebook — answers product questions, captures orders, and follows up on payment — while you stay in control.
What the agent does
- Detects customer intent (question, order, payment, issue).
- Answers from your catalog and store knowledge.
- Captures order details and creates the order in your dashboard.
- Follows up on common payment methods such as COD, Vodafone Cash, and Instapay.
What you control
- Enable or disable auto-replies per platform in Integrations settings.
- Take over any conversation from Inbox at any time.
- An up-to-date catalog and store profile — the foundation of reply quality.
What it will not do
The agent does not replace sensitive business judgment — you can always review manually. It will not send broadcasts without your setup, and it will not change billing or wallet settings on its own.
Pipeline in short
Customer message → channel webhook → normalize → AI orchestrator (tools + knowledge) → dispatch reply and record the order when needed.